Please wait while we process your request. My HP printer is working fine, so I’m pretty sure this is just a bug in Windows 10 updates process Tell me what you’re looking for and I can help find solutions. I don’t see my operating system. This page requires Javascript. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

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HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

Is my Windows version bit or bit? I have the exact same issue How satisfied are you with this reply?

Yusuf Mumtaz’s post on January 19, Windows 10 Pro build In reply to telemarker’s post on October 24, I don’t see my operating system. Herbert Stamm Replied on November 28, Europe, Middle East, Africa.

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HP encountered an error while trying to scan your product. Solution and Diagnostic Data Collection. Thanks for your feedback, it helps us improve the site. We were unable to retrieve the list of drivers for your product.

Email laserjdt of drivers. This is a clean Windows 10 Enterprise install, not an upgrade. In reply to ThofikhAhamad’s post on August 3, Asia Pacific and Oceania. This site in other languages x.

Once this process completed the error message in WU was gone. It matches the product: Things like returning “error code: I had tried everything over the past np months. I was able to solve this by updating the driver through the Device Manager.

HP Customer Support – Software and Driver Downloads

Did this solve your problem? Checked the update history; seems that this was installed successfully but it appears to not have registered. Select an operating system and version to see available software for this product.

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Select your operating system and versionChange Detected operating system: The explanations in these posts are dealing with deep engineering in your system and do not relate to or solve the problem in any way, since you did not face any issues with windows update and Win10 so far. I needed this printer for a while when I was working on a client site but no longer need it and have removed the printer. I wonder what registry entries have you actually deleted? Choose ‘Refresh’ to update the list.

Subsequent update attempts fail. Choose a different product. Lets “hope” Microsoft sit down and re-think.