If a Let’s identify your product to get started page displays, select your computer type, type the model name of your computer, and then click Submit. This site in other languages x. If you cannot burn music or data to blank CDs or DVDs, follow the steps in this document to resolve the problem. I used PC-Doctor to give me system information and it doesn’t see it. Decreasing the disc burning speed on computers running Windows 7 that cannot burn discs Burn the disc using a slower burn speed. The type of disc you use for burning must be compatible with the type of disc drive in your computer; that is, you cannot burn a DVD-R disc in a drive that does not support DVD-R technology.
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Using HP Hardware Diagnostic software to test the drive on computers running Windows 7 that cannot burn discs The laser alignment and the hardware that supports it must retain a high degree of accuracy.
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If the drive cannot burn discs of any brand, try decreasing the disc burning speed. These steps, to remove the UpperFilters and LowerFilters values, if they exist, at the named registry key may help. I used PC-Doctor to give me system information and it doesn’t see it. Sorry this didn’t help. Depending on your version of Windows, choose one of cd-write following documents for more information:.
After all CD writing software has been removed, restart the computer and reinstall the CD writing software. Many of the apps that came pre-installed on your computer are available to download for free in the Microsoft Store app.
HP PCs – CD or DVD Drive Cannot Burn Discs (Windows 10, 8) | HP® Customer Support
Having a problem with my CD Writer. How satisfied are you with this reply?
Contact your company’s IT department or your local IT service dd16b more information. There are many different brands and types of writable discs with unique burning properties – some perform better than others.
Yes, my password is: The type of disc you use for burning must be compatible with the type of disc drive in your computer.
If the computer still cannot burn discs after performing the other steps in this document, test the drive for hardware cd-writwr.
Confirm the deletion by clicking Yes. If it does not, use HP System Recovery. For more help, refer to Uninstalling Software Windows 10, 8. A copy of the registry is saved for back-up purposes to the Documents folder.
Results from testing HP CD-Writer cd16b
If you still cannot create a disc that can be read in another drive, use Microsoft System Restore. If you cannot burn music or data to blank CDs or DVDs, follow the steps in this document to resolve the problem.
Following the steps should remove the pfc.