If the black areas of the alignment page look streaked, faded, or are missing colors, replace the black cartridge located in the slot on the right in the printer. Remove paper from the front of the product as carefully as possible. Perform a power reset Use the following steps to reset the product. This step determines if the product hardware functions correctly. Open the rear access door. Print a self-test report Print a self-test report.
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Under Print Settingsclick Printer Toolbox. If the test page does not printcontinue with the next solution.
Touching these parts can result in clogs, ink failure, and bad electrical connections.
If the carriage is stuck on the right side of the productmove the carriage to the left side of the product. Plug the product directly into a wall outlet Disconnect the power cord from the rear of the product. Open the cartridge door.
Open download list Load plain white paper in the input tray. Make sure the HP product supports the paper type. If any torn pieces of paper remain inside the product, more jams are likely to occur.
HP Photosmart C5200 All-in-One Printer series Troubleshooting
With the HP logo on top, insert the tri-color cartridge in the left slot and the black or photo cartridge in the right slot. Wait until the carriage is idle and silent before you continue. If the carriage is stuck on the left side of the productmove the carriage to the right side of the product. The outside of the product might look different, but the steps are the same for your product. Would you c5200 to view the product details page for the new product?
Email list of drivers. c52000
HP Photosmart C All-in-One Printer series Troubleshooting | HP® Customer Support
Scan specifications Image editor included. We were unable to d5200 the list of drivers for your product. Use both hands to pull any whole sheets of paper to avoid tearing them.
Service or replace your HP product if you completed all preceding steps. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Perform a power reset Use the following steps to reset the product.
Pulling paper from inside the front cover can cause mechanical damage to the product. Unable to determine warranty status. Close the cartridge door.
HP Photosmart C All-in-One Printer series – Driver Downloads | HP® Customer Support
c500 See your browser’s documentation for specific instructions. If you are not using the latest version of Windows 8, the information in these steps might not match your experience. Squeeze the tab on the rear access door to release it, and then pull the door outward to remove it from the product.
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